Login to Reaction AV

TERMS AND CONDITIONS OF RENTAL The RENTER (client) agrees that all electronic equipment can fail without notice due to wear and tear, movement during intallation, or due to inconsistent power provided by venue, and agrees to hold Reaction Audio Visual, LLC. Harmless for any costs or loss of exhibit time due to equipment failure before or during the clients presentation. The only compensation Reaction AV will offer is a pro-rated rental cost reduction based upon the duration of the equipment failure beyond a (2) two hour period. If the equipment is mounted in such a way by the RENTER, or by Reaction AV as directed by the RENTER as to limit or delay our ability to replace the item at the time of failure then the item will be replaced at the next available moment and no pro-rate discount can be offered unless no replacement is made available. The RENTER is responsible for any rigging costs incurred to swap out equipment if rigged. The RENTER is responsible for the security and well being of all equipment from the moment delivered (including during drayage/handling by decorators or other 3rd parties assigned by RENTER to handle their booth elements) until picked up by Reaction AV. This includes scratches to monitor screens and bezels, missing remotes or mounting hardware or any other loss or damage regarless of cause. Damages will be charged to the credit card on file. By executing this rental agreement you agree to all terms and conditions on this form. CANCELLATION POLICY Availability is NOT guaranteed until order is paid and confirmed. Orders cancelled less than 14 days prior to delivery are subject to a 25% restocking fee. Orders cancelled less than 8 days prior to delivery are subject to a 50% restocking fee. Orders cannot be cancelled less than 5 calendar days before the delivery date unless both parties agree. The "Delivery" Date for all booth orders is considered the first setup date that the exhibitor is allowed to setup, or the delivery date requested on this order form. RENTER must be in the booth and sign for delivery unless you authorize us to leave the equipment in the booth unsecured. Re-delivery may add costs to the RENTERS order. If the RENTER requests Reaction to leave the equipment in the booth unattended because they cannot be in the booth to sign for the gear at the scheduled delivery time, the RENTER agrees to stipulate the condition of the equipment was good at the time of the delivery, and any damage to the equipment as noted at the time of pickup will be charged to the RENTER. LABOR POLICY Reaction AV will perform any and all work that we are ABLE to perform without violation of any union rules or restrictions, and deliver the equipment to your booth. The basic delivery charge includes our techs setting up the monitors on their table top stands and placing them on a RENTER provided surface, or mounting the monitors to a floor stand that WE provide. We will connect the monitor to a local source and remove the empty cases. All other types of installation (mounting monitors on walls, truss, or any other method) is considered advanced installation and must be discussed in advance. If a dedicated tech or technicians are required for this installation then additional charges may apply. Advanced installation is $70/per hour, per technician, in most cases and some minimums may apply. Please call us at 949-600-8235 to discuss your booth. We will work with you to minimize costs but please understand if our techs are going to spend several hours or days assembling the AV in your booth, we must be compensated for this work. We can also help you plan all technical considerations such as splitting signals to multiple monitors, HDCP Compliance, signal loss over distance, etc. There is no cost for pre-production services with your order. DELIVERY / PICKUP POLICY Delivery and pickup time under the Delivery Section is not guaranteed. This is the target time and date that we aim for, and in almost all cases its not an issue. However, Reaction AV does not control the dock. We can only estimate when the equipment will be loaded into the facility and delivered to your booth. Please do not schedule riggers or install crew for audio visual without consulting with Reaction AV first. Reaction AV cannot be held responsible for labor costs (or any other costs) for wait/stand-by time if the AV is not delivered to the booth at the exact time requested. We recommend a time buffer between the requested delivery time and the scheduling of any install and dismantle labor (including labor booked through Reaction AV) to ensure the equipment is in the booth before labor arrives. PLASMA STAND POLICY We often get questions as to why we charge what we charge for a plasma stand, and then a separate cost for a mount. There are several factors involved, and we have experimented with various price structures in the past, and have determined that the best method for all parties is to charge the same rental cost for a stand, regardless if the monitor is also rented from Reaction, or if you provide one yourself. However, The commcerial (industry standard) Dual Pole 7' Tall Plasma/LCD Stand that we carry does not mate directly to the monitor. The monitor must have a compatible bracket, manufacturered by Premier Mounts and it must mate to the PSD Dual Pole Stand. Consumer wall mounts found at box stores such as Best Buy will not mate to the stand. If the client owns the proper mount for their monitor- its no problem. However, if the client brings his/her own monitor and does not own the compatible mount, then Reaction AV can rent the mount. It would be impossible for us to list the cost of these mounts on the order form as there are literally hundreds of models that fit every brand/make/model of monitor on the market. We will gladly provide a quote for these mounts upon request. We usually rent these mounts to our clients for $75, but this is not guaranteed. Just email or call us with the exact make/model of monitor you are bringing. Please understand that if you bring your own monitor you will need to order labor from us if you want us to attach it to the stand. We will do our very best to serve you, but AV labor is expensive for us to provide, and hanging client monitors on stands is always a time consuming endeavor. Reaction will not be held liable for ANY damage to a client monitor for any reason whatsoever, if you request that Reaction hang your monitor. There is simply no way for us to verify if any damage to the monitor already existed, or was caused by a third party. Internal damage cannot be seen by visual inspection. By ordering labor to handle any of your equipment you agree to hold Reaction AV and its vendors harmless for any loss or damages of any kind.

<div class="descriptioncontent"> This Privacy Policy (the “Policy”) governs the manner in which Reaction AV collects, uses, maintains, and discloses information collected from you in connection with the Reaction AV online storefront. Reaction AV may collect and store information about you and/or your business including your or your business’s name, email address, phone number, mailing address, accounting transaction data, payment or other financial information, aggregate transaction data, customer sales and order information, third-party data, business data, browser data, devices used, technical information about your means of connection to applications, and any other information or data submitted by you or third parties in connection with our Software Services, Storefronts, or other services rendered pursuant to the Agreement (the “Information”). Information Use Information collected may be used in connection with or for purposes of providing services to you, your business, and to others, improving services provided to you, your business, or to others, providing notices to you, complying with applicable law, and any other lawful purpose, including protecting the health or safety of you or others, and monitoring and preventing fraudulent or unlawful third-party activity. Commercial Use of Information Reaction AV will not sell or share the Information with third parties for any commercial purposes without your consent and express agreement. Reaction AV may, however, use the Information in order to share generic, collective, group, or other non-identifying information about the use of Reaction AV’s products and services as part of commercial transactions with third parties to help Reaction AV improve its products and services or for any other lawful purpose. Third-Party Service Providers Reaction AV may use third-party service providers and vendors to assist Reaction AV in providing its products and services to you and others, including, without limitation, services to host Reaction AV’s Software Services, Storefronts, payment processes, and other services pursuant to the Agreement. Reaction AV may also use third-party service providers and vendors to store Information and other data. Any such third parties would have access to your Information for the limited purpose of assisting, as reasonably necessary, Reaction AV in providing Software Services and other services pursuant to the Agreement. Reaction AV may disclose your Information as Reaction AV reasonably believes is required by court order, governmental directive, or other law, to protect the rights of Reaction AV, or as otherwise allowed pursuant to the Agreement or applicable law. Information Protection Reaction AV will retain, protect, and process the Information and underlying or related data using commercially reasonable practices. Although Reaction AV will undertake such efforts to preserve and protect the integrity of the Information, you acknowledge and agree that all security measures have potential risks. Customer Control of Collected Data You may decline to provide or submit Information to us, however, some of our Software Services, Storefronts, or other services may not be available to you if you choose not to provide or submit Information. You also have a right to access the Information that we hold (about you) upon reasonable written request. Updates to our Policy By entering into the Agreement or the Acknowledgment or by using our products or services, you consent to the collection and use of your Information by us consistent with this Policy and the Agreement. We may change this Policy from time to time, for any reason. Any such changes become effective when posted. To the extent that this Policy is inconsistent with applicable law, it is the intent of Reaction AV to comply with applicable law. If there is any conflict between any provision of this Policy and applicable law, such applicable law shall prevail; provided, however, that any such conflicting provision in this Policy shall be curtailed and limited only to the extent necessary to bring it within the legal requirements and the remainder of this Policy shall not be affected thereby. </div>

<ul> <li>Does this site use cookies?</li> </ul> Yes, Boomer Commerce uses cookies. A popup will periodically ask you to confirm that Boomer Commerce is allowed to install cookies locally on your browsers to run the application correctly. If you deny Boomer Commerce to do so, you will not be able to access most of the Boomer Commerce site as these cookies provide essential functional purposes for it to work correctly. <ul> <li>What is a cookie?</li> </ul> A cookie is a small file that can be placed on your device that allows us to recognize and remember you. It is sent to your browser and stored on your computer’s hard drive, tablet, or mobile device. When you visit our site, we may collect information from you automatically through cookies. <ul> <li>What types of cookies do we use?</li> </ul> Essential and Functional All cookies used as part of the Boomer Commerce application provide fundamental application functionality. They store your local information so you can stay logged in, remember preferences you have set on your local browser, and allow you to lg in and out, perform transactions, and securely access our databases with your critical business information. These cookies are used in tandem with other software and technologies to ensure you are who you say you are and that the Boomer Commerce application functions securely, and as intended for your usage. <ul> <li>Why should you use cookies on this site?</li> </ul> Boomer Commerce uses cookies to store non privileged information about you and your local machine so it can deliver the correct information to you in the application at the correct times. Without this information, we may not know who you are or if you are allowed to access information on the site and will mostly deny access in order to preserve data security. Cookies are a routine part of almost every website today especially websites dealing in personalized account information. <ul> <li>Can I opt out of cookies on this site?</li> </ul> Yes, you will be prompted to allow Boomer Commerce to use cookies upon accessing the site for the first time on a given device or browser or when an extended amount of time has passed since the last time you accessed the site. However, denying cookie access to Boomer Commerce will disable almost all site functionality and only a select few public facing portions of the site will be available. You will not be able to log in to your individual account without cookies enabled.