Client must be present in booth to sign for gear at requested time or re-delivery fee may be incurred. Delivery fee includes basic setup only as defined in our TERMS AND CONDITIONS. Additional labor is extra and quoted on a case by case basis so that we can provide a cost effective solution. No specific delivery time can be guaranteed due to the fact that Reaction AV does not control the loading dock. Reaction AV will not be responsible for any rigging or I&D labor costs, or any other costs due to delivery delays or the need to swap out non-functioning equipment. By ordering from Reaction AV you agree to accept and abide by the outlined Terms & Conditions and Cancellation policies.